About InfoPathways

Maximize your productivity with affordable, reliable and consistent technology support from InfoPathways. Web design, network support and database engineering are just the beginning of our services. With our one-stop IT shop, be confident in knowing your technology and systems are being cared for in an ergonomic fashion. Our entire professional team is working for you.

The InfoPathways Team of Professionals is trained to evaluate technology challenges and develop effective solutions that also support the client's existing processes. Our team uses a hands-on approach and we are proud to know each of our clients on a personal level. Expect to see us – we enjoy taking care of you!

Conveniently located in downtown Westminster, MD, InfoPathways frequently serves Carroll County and Baltimore County based businesses. However, we have many clients throughout the region, including Maryland, Pennsylvania, New Jersey, Tennessee, Virginia, Texas, Ohio, Illinois. Below is a selection of our main service areas. If you do not see the service area you need, please contact us and ask.

Web Design

  • Full Projects, Redesigns & Maintenance
  • Search Engine Optimization
  • Website Content Management (WCM)
  • Web Hosting

Integrated Solutions

  • Custom Software Applications
  • Systems Integration
  • Project Management

Sales Support

  • Purchasing Support for Hardware & Software
  • Installation & Configuration
  • License Purchasing

Network Support

  • Data Recovery
  • Security & Network Reliability
  • IP Telephony Integration
  • Computer & Server Set-Up & Maintenance
  • Computer Labs
  • Offsite Back-Up & Remote Hosting of Servers
  • Email Management
  • Wireless Internet Access
  • Remote Access
  • Automated Back-Up

And a whole lot more!

Douglas Heck

Phone: (410) 751-9929, x101
Doug, Senior Database Engineer, has worked in technology since 1978, beginning with four years in the U.S. Air Force. He graduated with a Bachelor of Science Degree from the University of Maryland University College in Computer and Information Science. As a Database Engineer and Solution Developer, Douglas designs and implements solutions for the web and for the desktop. In his free time, Doug enjoys drumming, wood turning, bee keeping and biking.

Thomas Bethune

Phone: (410) 751-9929, x100
Thom, Senior Network Engineer, has 20+ years’ experience with telecommunications, data management, and networking systems. Thom attended theUniversity of North Texas, and is a Microsoft System Engineer. He also maintains certifications for Symantec Small Business Specialist, Security Certified Network Professional, and Cisco Call Manager. Thom is a recognized expert in email security and enterprise threat management, and has extensive experience with Voice over IP (VoIP), disaster recovery, and integrating plant management systems with enterprise data systems. In his free time, Thom enjoys cooking, wine, and coaches his son's football and lacrosse teams.

To learn more about our team, visit InfoPathways Online!